Transactional SMS is a type of text message that businesses send to their customers for important, time-sensitive notifications or updates related to transactions or account activities. These messages are typically triggered by specific events, such as order confirmations, delivery updates, payment notifications, appointment reminders, OTP (One-Time Password) delivery, and account alerts. The importance of transactional SMS for businesses lies in its ability to provide instant and direct communication with customers.
Transactional SMS ensures timely delivery of critical information, enabling businesses to keep customers informed about important updates without delay.
It helps businesses engage with customers more effectively by delivering relevant and personalized messages, leading to increased customer satisfaction and loyalty.
With automated triggers and workflows, businesses can streamline communication processes and reduce manual efforts, improving operational efficiency.
Transactional SMS is often used for delivering secure information such as OTPs, account verification codes, and transaction alerts, enhancing security measures for businesses and customers alike.
GST @ 18% extra. The cost does not include DLT registration or consultation charges. Message header ("Sender ID") and templates should be approved on DLT platform.
TRAI (Telecom Regulatory Authority of India) has set new guidelines for the bulk SMS services industry by introducing DLT Registration (Distributed Ledger Technology), a blockchain-based registration system that maintains a record of all transactions by business entities.
TRAI requires all companies sending bulk SMS (promotional or transactional or OTP) using HTTP SMS API or from the admin panel provided by SMS service providers in India to their clients to register their business entity, sender ID ("SMS Header") and SMS template on the DLT Registration platform.
We can help you get this done at an additional cost of Rs.3500 plus GST @ 18% where we will help you get register, get 1 header and 5 SMS templates approved as per the policies DLT platform.
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